Terms of service

Terms of Service — lumasale.store

Last Updated: August 24, 2026

Welcome to lumasale.store. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read these terms carefully before using our website or placing an order.

1. General Terms

lumasale.store is an online store serving customers in Pakistan.

By using our website, you confirm that you are legally able to enter into a purchase agreement and that the information you provide during checkout is accurate and complete.

We reserve the right to update, modify, or replace these Terms of Service at any time. Changes will become effective when posted on this page.

2. Products & Product Information

We make reasonable efforts to display product descriptions, images, colors, sizes, and specifications as accurately as possible.

However, actual colors may vary slightly depending on your device or screen settings.

Product availability may change without prior notice. We reserve the right to discontinue or limit the availability of any product.

3. Prices

All prices displayed on lumasale.store are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to change product prices, discounts, promotions, and offers at any time without prior notice.

If an obvious pricing or listing error occurs, we reserve the right to correct the error and, where appropriate, cancel the affected order.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we may contact you to confirm your order details, particularly for Cash on Delivery orders.

We reserve the right to accept, decline, cancel, or limit an order for reasons including:

  • Product availability

  • Incorrect or incomplete customer information

  • Suspected fraudulent activity

  • Incorrect pricing

  • Delivery limitations

  • Repeated refused or undelivered COD orders

If an order is cancelled after payment has been received, any eligible refund will be handled according to our Return & Refund Policy.

5. Cash on Delivery (COD)

Cash on Delivery may be available for selected locations in Pakistan.

Customers placing COD orders are expected to provide accurate contact and delivery information and accept confirmed orders.

Repeated refusal or non-acceptance of confirmed COD orders may result in restrictions on future COD purchases.

6. Shipping & Delivery

We aim to dispatch orders within the estimated processing time shown on our website or communicated by our team.

Delivery times may vary depending on the customer's location, courier service, weather, public holidays, operational issues, or other circumstances beyond our control.

lumasale.store is not responsible for delays caused by third-party courier companies or circumstances outside our reasonable control.

Customers are responsible for providing a correct and complete delivery address and contact number.

7. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Please review that policy before placing an order.

8. Customer Information

You agree to provide accurate and up-to-date information when creating an account or placing an order.

You are responsible for ensuring that your name, phone number, email address, and delivery address are correct.

We may contact you regarding your order, delivery, payment, returns, or customer support.

9. Prohibited Use

You may not use our website to:

  • Conduct fraudulent or unlawful activities

  • Attempt to gain unauthorized access to our website or systems

  • Copy or misuse our content, images, branding, or website materials

  • Interfere with the operation or security of our website

  • Submit false or misleading information

  • Abuse promotions, discounts, or ordering systems

10. Intellectual Property

All content on lumasale.store, including logos, graphics, images, product descriptions, text, designs, and website elements, may be owned by or licensed to lumasale.store.

You may not reproduce, copy, modify, distribute, or commercially use our content without prior written permission.

11. Third-Party Services

We may use third-party services such as payment providers, courier companies, analytics services, advertising platforms, and other service providers to operate our store.

These third parties may have their own terms and policies.

12. Limitation of Liability

To the extent permitted by applicable law, lumasale.store will not be responsible for indirect, incidental, or consequential losses resulting from the use of our website, delays caused by third parties, or circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude any rights or protections that cannot legally be excluded under applicable law.

13. Privacy

Your use of lumasale.store may involve the collection and use of personal information required to process orders, provide customer support, arrange deliveries, and improve our services.

Please review our Privacy Policy for more information about how customer information is handled.

14. Governing Law

These Terms of Service shall be interpreted and applied in accordance with the applicable laws of Pakistan.

Any disputes will be handled in accordance with applicable Pakistani law and the jurisdiction of the appropriate courts.

15. Contact Us

If you have questions about these Terms of Service, please contact us:

Store: FashionShoqeen.com
Email: fashionshoqeen7@gmail.com
WhatsApp: +92 3710137649
Business Hours: 24 Hours

By using our website or placing an order, you acknowledge that you have read and agreed to these Terms of Service.